Get in touch
Reach the Union
The fastest way to reach us is community chat — most conversation about servers, rules and proposals happens there in the open. Reports and appeals have their own routes, because those need a record rather than a message. Pick the one that fits.
Talk to us in the app
Day-to-day conversation, server announcements and member proposals all happen in the Union app. Once you're in, it's the fastest way to reach anyone — staff or member.
Join the Union
Sign up in about a minute. That one account covers chat, voice, and whitelisting on every Union server — self-hosted by Reptile Industries, with no third party involved. Use it on the web, in the desktop app, or both.
Propose a server
Got a game and a group of people who'd play on a Union-style server for it? Bring it up in community chat, or email us below. We don't add servers based on trends — we add them when there's a real community to fill them and someone willing to moderate it.
Report someone
Griefing, rule-breaking, or a moderator overstepping? Report it in the Union app — right-click the message or the member and choose Report. It goes to one network-wide queue with only what was on your screen attached, and you can follow the outcome on your standing page. Reporting a moderator works the same way; a head moderator picks it up.
Banned, or something's broken
If you've been kept off a server, your standing page shows what was issued and why, and is where you appeal it. If it's the software rather than a person, use Report a bug in the app — it sends the details with it, which saves a round of questions.
Hosting enquiry
The Union doesn't host servers for other people — that's a separate Reptile Industries business. If you need managed game-server hosting for a community of your own, talk to Reptile Industries Systems directly.
Direct contact
Most things are better in chat. But if you need to reach an actual human at Reptile Industries by email — operational, legal, or compliance — use hello@reptile-industries.com. Replies in a business day or two.